A sofa is not finished when it leaves the workshop. It is finished when it is placed in a room, wrapped correctly has been unwrapped, and the crate has been taken back out. We treat the last mile as a stage because treating it otherwise is how customers end up with white-glove receipts and brown-glove experiences.
Every piece is wrapped in natural cotton blankets and crated in pine — a crate that comes apart from the outside, without nails through the fabric, by a two-person team that knows the dimensions of the piece and the turns of the hallway before they open the truck. The crate leaves with them. What remains is one object, set, and a clean room.